We're so convinced you'll absolutely love our services, that we're willing to offer a full risk-free money back guarantee. However this refund policy applies only to a point of where our Engineer has not yet been dispatched.

Please keep in mind that even though we offer a full money back guarantee, we will issue a refund for the total cost of selected inspection less £15 if there is a dispute that has to be managed. This is in accordance to current Stripe.com Terms and Conditions and only covers for their fees. Please visit stripe.com/docs/dispute for more information

Contacting us

If you would like to contact us concerning any matter relating to this Refund Policy, you may do so via the contact form

To cancel an Inspection, You must inform Us by sending message via our Contact Form and NOT Chat System or phone! To enable us to find Your order, you will need to provide Your name, address, telephone number and vehicle registration number together with Your cancellation request.

This document was last updated on February 17, 2020